Techaisle Analyst Insights

Co-marketing is one of the most under-invested and under-appreciated tools in the channel enablement stack. Techaisle’s latest global survey (N=4500) of channel partners - spanning partners across revenue tiers, service models, and geographies - makes a data-driven case that should redirect how cloud providers allocate their channel marketing resources.

64% of channel partners report high or very high usage of co-marketing templates. That places co-marketing as the third most desired go-to-market asset in the entire enablement portfolio, behind only solution briefs and email templates, and ahead of TCO/ROI calculators, presentations, whitepapers, and ready-to-use digital campaigns. When nearly two-thirds of the channel actively seek co-marketing tools, the strategic question shifts from whether co-marketing works to why vendors are not building better co-marketing assets.

Partners Have Marketing Teams, and They Know How to Use Them

One of the more persistent misconceptions in channel strategy is that partners lack marketing capability and that they are sales-led organizations without the staff or sophistication to execute marketing programs. The data says otherwise.

65% of all partners confirm that their marketing teams regularly use cloud provider GTM assets, rising to 81% among the largest partners. Marketing teams are the second-most frequent consumers of these assets, after sales teams (76%). These are not organizations where marketing is an afterthought or a single person writing blog posts. These are teams that are actively engaged in using vendor-provided tools to drive pipeline, when the tools are worth using. The question is not whether partners have marketing capability. The question is whether vendors are giving those teams assets that match their sophistication.

For decades, the technology channel has operated on a simple, foundational premise: partnership with the vendor. The model was clear - partners were an extension of the vendor's sales force, armed with vendor certifications, aligned with vendor GTM strategies, and loyal to the brand. Their success was inextricably linked to the vendor's success. Techaisle’s latest channel research, a comprehensive study of 4,115 partners, signals that this era is not just ending; it has already been rendered obsolete by a force that vendors have ironically championed: Artificial Intelligence.

A seismic shift is underway. Partners are quietly - and not so quietly - pivoting their allegiance away from their vendor suppliers and toward the only constituency that matters in the long run: the end customer. This is not about disloyalty. It is about survival and relevance in an AI-driven world. Techaisle research identifies a key trend that should serve as a five-alarm fire for every channel chief: the channel will pivot from vendor dependency to buyer value. This is not a future prediction; it is a present-day reality unfolding in partner business models, technology choices, and investment priorities.

The Data Does not Lie: The Anatomy of a Power Shift

The traditional vendor-partner dynamic was built on a dependency on product. Vendors created technology, and partners resold it, adding a layer of service. This created a natural fealty. But the very nature of partner revenue is changing. Techaisle data indicates that partner revenue is now predominantly driven by services, with 53% coming from services versus 47% from product resale. This is a critical tipping point. When a partner's profitability is driven more by their own expertise and intellectual property (IP) than by the margin on a vendor's product, their strategic calculus fundamentally changes.

This is where AI becomes the great accelerator of independence.

In the report “The SMB Channel and the Cloud”, Techaisle uses findings from in-depth surveys with US-based channel firms deriving at least 50% of revenue from sales to SMBs to illuminate conditions within the US SMB cloud channel, and to develop perspectives that suppliers (and the channel itself) can use to construct successful cloud channel strategies.

From 2013 to 2015, the percentage of SMB-focused channel partners that have become very successful in selling to SMBs has increased from 40% in 2013 to 63% in 2015. On the flip side, the percent of partners who are unsuccessful has increased by 60%. MSPs are the most successful partner type in cloud, while consultants are struggling to gain traction in the cloud market.

Highlights from the research include:

A strictly “by the numbers” review of the state of the SMB channel in the US paints a portrait of a well-balanced but fragmenting industry. Techaisle’s survey of SMB channel partners finds that revenues from products and services are approximately equal, and that services revenue are being derived from transactions that do not include products as well as from product-inclusive deals. SMB channel respondents report that 58% of revenue is attributable to services-led contracts and that a similar proportion of revenue is derived from recurring sources, vastly different from 2012, 2013 and 2014.

It is worth noting that while measures of this type provide a very useful benchmark for channel partners, some interpretation of the benchmark data is necessary. For example, the proportion of business attributable to services is only part of the issue that SMB channel management is wrestling with: what kind of services (for example, managed PCs or device maintenance?) is an important consideration in evaluating the impact of a channel services revenue stream.

Similarly, growth in services revenue is not necessarily a proxy for progress, as it can result from simple reductions in product revenue rather than effective transition to a business model properly aligned with the market as a whole. Techaisle believes that SMB channel partners that are looking to be part of the “managed services” channel should be targeting just over 20% of services revenue derived from managed services in 2016, and more than 40% by 2018.

The revenue growth expectations are also interesting. Although 63% of SMB channel partners are expecting revenue increases in the next one year, the scenario is quite dismal for VARs as compared to MSPs. 54% more VARs than MSPs are expecting their revenues to remain flat and a percentage of VARs are expecting their revenues to decline by an average of 30%. Even some MSPs are expecting their revenues to decline by an average of 20%.

However, the overall optimism for growth provides some insight into how and where the channel is growing.