Latest Analyst Insights
20 September, 2026
On July 22, 2026, IBM told investors it is accelerating changes to its go-to-market model to expand sales coverage across thousands of additional clients where its portfolio is highly relevant and wallet share is available. It paired that with an investment in specialized technical and client-facing...
16 September, 2026
Channel partners were specific when Techaisle asked what a vendor program should deliver. In our 2026 survey of 5,450 channel partner firms, 88% rate profitability as critical or very important, and 78% say the same about predictability. Strategic value ranks last at 69%. Asked where programs fall s...
15 September, 2026
A customer stranded at a rental counter after a late flight calls for help and reaches a phone tree built to keep her away from a person for as long as it can. Press one. Press two. That system is not broken. It is working exactly as designed, because for 30 years the design goal of customer service...
