Techaisle Analyst Insights

They are here. Techaisle's annual SMB and Midmarket Top 10 IT Priorities, IT Challenges and Business Issues. This is the 5th year of Techaisle tracking at a WW level and is much sought after by IT vendors, channels and media. For 2017, Techaisle investigated 15 different technology areas, each with several sub-technology categories, 20 different IT challenges and 20 different business issues.

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When compared with 2016 the list for 2017 SMB and Midmarket Top 10 IT Priorities, IT Challenges and Business Issues reveals major changes – digitalization has become an IT priority and supporting digital marketing/workplace an IT challenge, improving workforce productivity as a business issue has catapulted to the top, enabling mobile workforce is among the top 3 IT challenges and Collaboration, Cloud, Mobility and Security are the IT priorities. Cloud orchestration has also appeared for the first time in the list of IT challenges as IT is finding it necessary to orchestrate across the entire enterprise to deliver business infrastructure via the cloud.

The first step in understanding if a particular type of technology will be important to a market is to understand why it might be important: how can the technology meaningfully address the business needs within the target community? This begs in turn a more fundamental question – what are these needs?

Techaisle’s recent SMB Cloud Adoption survey shows that the top ten business issues identified by SMBs align with well-recognized cloud attributes or applications. For example, cloud is seen as a way of delivering improved automation to a very wide range of functions, within IT and across the business as a whole; these solutions improve processes, which in turn will improve production and support of products. Cloud also supports key collaborative technologies (notably, mobility and file exchange), which have a positive impact on productivity, and cloud is viewed as the primary platform for ‘systems of engagement’ that help businesses attract and retain new customers. Cloud encompasses many different types of offerings, which deliver benefits that align with SMB needs.

Similar observations are made regarding the challenges faced by small and midmarket businesses.

It is here. Techaisle's 2016 Top 10 SMB and Midmarket IT Priorities, Business Issues and IT Challenges. 

Techaisle's recently completed survey of SMBs and Mid-market companies reveals the following Top 10 IT Priorities, IT Challenges and Business Issues that the IT and Business Decision makers are facing in 2016. In its detailed global SMB and Midmarket survey Techaisle investigated 14 different technology areas and a lot more sub-technologies, 19 different IT challenges and 19 different business issues.

2016 Top 10 SMB Business Issues, IT Challenges, IT Priorities

2016 Top 10 Mid-Market Business Issues, IT Priorities, IT Challenges