• TRUSTED RESEARCH

    TRUSTED RESEARCH | STRATEGIC INSIGHT

    SMB. CORE MIDMARKET. UPPER MIDMARKET. ECOSYSTEM
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  • COMMS, COLLAB, CONTACT CENTER

    COMMS, COLLAB, CONTACT CENTER

    SMB & Midmarket Buyers Collaboration, Contact Center Study
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  • DATACENTER SOLUTIONS

    DATACENTER SOLUTIONS

    SMB & Midmarket Datacenter Solution Adoption Trends
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  • PARTNER ECOSYSTEM

    PARTNER ECOSYSTEM

    CHANNEL PARTNER ECOSYSTEM TRENDS STUDY
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  • BUYER JOURNEY

    BUYER JOURNEY

    SMB & Midmarket Buyers Journey Research
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  • BUYER PERSONAS

    BUYER PERSONAS

    SMB & Midmarket Technology Buyer Persona Research
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  • ARTIFICIAL INTELLIGENCE

    ARTIFICIAL INTELLIGENCE

    SMB & Midmarket Analytics & Artificial Intelligence Adoption
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  • IT SECURITY TRENDS

    IT SECURITY TRENDS

    SMB & Midmarket Security Solutions Adoption Trends
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  • 2026 TOP 10 SMB BUSINESS ISSUES, IT PRIORITIES, IT CHALLENGES

    2026 TOP 10 SMB BUSINESS ISSUES, IT PRIORITIES, IT CHALLENGES

  • 2026 TOP 10 SMB PREDICTIONS

    2026 TOP 10 SMB PREDICTIONS

    SMB & Midmarket: Autonomous Business
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  • 2026 TOP 10 PARTNER PREDICTIONS

    2026 TOP 10 PARTNER PREDICTIONS

    Partner & Ecosystem: Next Horizon
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Techaisle Analyst Insights

Trusted research and strategic insight decoding SMBs, the Midmarket, and the Partner Ecosystem.
Anurag Agrawal

US SMB and Midmarket firms optimistic but constrained in their digitalization strategies

Techaisle's extensive and unique survey research (N=1476) on US SMB & Midmarket Digitalization trends shows a great belief in SMBs’ organizational commitment to digitalization strategies. Survey data shows more than 40% of small (10-99 employees) and midmarket (100-999 employees) businesses believe that they are “holistic” with respect to digital transformation – that within their firms, the Internet and digital technologies impact every aspect of the business and are at the core of organizational strategy. Another large proportion of the SMB population – 30% of small businesses, 43% of midmarket firms – report that their organizations are best categorized as “inclusive,” seeing digital as important to the business, but as a relatively minor factor in strategic planning, and not having organization-wide impact. Lesser proportions of both populations (20% of small, 12% mf midmarket) see themselves as ‘siloed’ with respect to digital initiatives, and less than 5% of both groups believe that their digital strategies are either ‘in the shadows’ or ‘nonexistent.’

Trusted Research | Strategic Insight

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